A family business since 1971

Coronavirus

Coronavirus

Coronavirus Update

Monday 1st June 2020

Following on from our last statement, we are pleased to report the gradual opening and near full operation of our facility.

Since lockdown has been gradually easing and our trade customers are increasing their sales effort, we have reacted, on a daily basis, by asking staff to return to work in response to the increasing order rate we have experienced.

As of today, we are very happy to report that over 90% of our staff are now back to work to help deal with our customers’ requirements. We have carried out an extensive risk assessment of our operations and along with the cooperation and input from our staff, we have implemented a safe working environment which everyone is happy with. We have also changed some of our working practices to allow safe working and these in turn have increased the efficiency of some processes therefore making a positive action on our business.

We are fully aware of the governments guidelines and the need to be aware and stay safe, as a responsible employer, the safety of our staff and the need to protect ourselves and the NHS are paramount.

We thank all of our customers and staff for their patience and support over the past few weeks, this unprecedented period has been very difficult to manage, and we are pleased to be getting back on track.

 

 

Coronavirus Update

Friday 27th April 2020

Dear valued customers, 
 
We understand that our trade customers have some requirements for some of our more essential products. In order to satisfy this demand, we have organised a small select team to help process these trade orders. 
 
In order to help process these orders, we can only accept orders that have been placed via our online ordering portal, the reason for this is due to reducing the amount of staff required to input and process these orders. The website is easy to use and has proven to be robust over the past 5 years since it’s launch. Please email sales@ancol.co.uk to obtain your login details, our sales support team are ready to process your requests.
 
We are obviously taking upmost care of our wonderful team, we are lucky enough to allow more than adequate social distancing and have suitable PPE to safeguard them. 
 
We thank you all for working with us under these most difficult times and helping to support the NHS in every way possible to reduce the spread of the virus.

 

 

Coronavirus Update

Friday 17th April 2020

Following on from our initial statement dated 24th March and the most recent announcement made by the UK government on Thursday 16th April, Ancol Pet Products has decided that the only responsible action that any non-essential company should follow is to extend our temporary closure of all operational functions until further notice.

Following the governments advice, we must all work together to help reduce the stress that is being faced by the NHS. Staying at home and self distancing is the responsible thing to do. The support and protection of our staff is paramount in the fight to overcome the virus, we are sure that all partners in the supply chain would agree that this course of action is both reasonable and responsible.

Essential staff are working from home in accordance with our emergency action plan and rest assured, all enquiries will be answered and dealt with in the usual professional way. Our remote home-working system is quite robust and all of our key staff are ready to help and support our most valuable customers and suppliers alike.

We will be making a daily reassessment and communicate the situation on a weekly basis. We thank you for your support and understanding.

 

Coronavirus Update

Wednesday 15th April 2020

Following on from our initial statement dated 24th March and the current advice offered by the UK government, Ancol Pet Products has decided that the only responsible action that any non-essential company should follow is to extend our temporary closure of all operational functions until further notice.

Following the government's advice, we must all work together to help reduce the stress that is being faced by the NHS. Staying at home and self distancing is the responsible thing to do. The support and protection of our staff is paramount in the fight to overcome the virus, and we are sure that all partners in the supply chain would agree that this course of action is both reasonable and responsible.

Essential staff are working from home in accordance with our emergency action plan and rest assured, all enquiries will be answered and dealt with in the usual professional way. Our remote home-working system is robust and all of our key staff are ready to help and support our most valuable customers and suppliers.

We anticipate that our extended operational closure will be based on the government advice being announced on Thursday 16th April, but we will be making a daily reassessment and communicate the situation on a weekly basis. We thank you for your support and understanding.

 

Coronavirus Update

Tuesday 24th March 2020

In light of the catastrophic increase in confirmed cases and deaths attributed to the Covid 19 Virus, Ancol Pet Products has decided that the only responsible action that any non-essential company should follow is to temporarily close all operational functions from today.

Following the government's advice, we must all work together to help reduce the stress that is going to be faced by the NHS. Staying at home and self-distancing is the responsible thing to do. The support and protection of our staff is paramount in the fight to overcome the virus, we are sure that all partners in the supply chain would agree that this course of action is both reasonable and responsible.

Essential staff will be working from home in accordance with our emergency action plan and rest assured, all inquiries will be answered and dealt with in the usual professional way. Our remote home-working system is quite robust and all of our key staff are ready to help and support our most valuable customers and suppliers alike.

We anticipate that our preliminary operational closure will be for three weeks from the date above, but we will be making a daily reassessment and communicate the situation on a weekly basis.

We thank you for your support and understanding.